@extends('layouts.public')
@section('title','Terms and Conditions | PLOCAL')
@section('description','Review the PLOCAL Terms and Conditions covering platform use, evaluations, payments, profiles, and trust and safety.')
@section('canonical',config('plocal.public_url').'/terms-and-conditions.html')
@section('image',config('plocal.public_url').'/assets/img/og-meta/plocal-terms-and-conditions.png')
@push('styles')<link rel="stylesheet" href="/assets/css/pages/terms-public.css">@endpush
@section('content')
@include('public.partials.site-header')
<main id="main-content" class="plocal-terms-page">
    <section class="plocal-terms-hero" aria-labelledby="terms-title"><div class="container plocal-terms-container"><nav class="plocal-terms-breadcrumb" aria-label="Breadcrumb"><ol><li><a href="{{ url('/') }}">Home</a></li><li aria-current="page">Terms &amp; Conditions</li></ol></nav><div class="plocal-terms-hero-content"><p class="plocal-terms-eyebrow">PLOCAL Legal</p><h1 id="terms-title">Terms &amp; Conditions</h1><p>The current PLOCAL Terms and Conditions are provided for review. Please read the document carefully before using the platform, submitting a business, or relying on any evaluation information.</p></div></div></section>
    <section class="plocal-terms-section" aria-labelledby="terms-content-title"><div class="container plocal-terms-container"><div class="plocal-terms-notice"><i class="far fa-file-contract" aria-hidden="true"></i><div><strong>Draft for review</strong><p>DRAFT — FOR LEGAL REVIEW — NOT APPROVED FOR PUBLICATION.</p></div></div><div class="plocal-terms-heading"><p class="plocal-terms-eyebrow">Website terms</p><h2 id="terms-content-title">Terms that keep the platform clear.</h2><p>Expand each topic to review the current information about using PLOCAL, business evaluations, payments, public Profiles, and trust and safety.</p></div><div class="plocal-terms-accordion">
        <details open><summary><span><i class="far fa-globe" aria-hidden="true"></i> Platform use</span><i class="far fa-chevron-down" aria-hidden="true"></i></summary><div class="plocal-terms-answer"><h3>What does the platform provide?</h3><p>The platform provides local business discovery, business Profile information, evaluation signals, category pages, ProScore information, badges, and educational trust and safety content. It is designed to help people make more informed decisions when reviewing local businesses.</p><h3>What uses of the website are not allowed?</h3><p>You may not use the website to submit false information, impersonate another person or business, scrape content, misuse badges, interfere with the website, attempt unauthorized access, post misleading claims, abuse forms, send spam, or use platform content in a way that damages trust or creates confusion.</p></div></details>
        <details><summary><span><i class="far fa-award" aria-hidden="true"></i> Evaluations, ProScore &amp; badges</span><i class="far fa-chevron-down" aria-hidden="true"></i></summary><div class="plocal-terms-answer"><h3>Are business evaluations a guarantee?</h3><p>No. Evaluations are based on available information, submitted details, public signals, online presence, and internal review criteria. A Profile, badge, or ProScore should be viewed as helpful information, not as a promise that every customer experience will be perfect.</p><h3>Can a business pay for a better score, badge, or ranking?</h3><p>No. Businesses may pay for the work involved in an evaluation, but payment does not buy a higher score, a better position, a badge, verification, a recommendation, or a favorable outcome.</p><h3>What do badges mean?</h3><p>Badges highlight specific signals or strengths identified during an evaluation. A badge is not a universal guarantee and should be read together with the full business Profile and the customer’s own judgment.</p></div></details>
        <details><summary><span><i class="far fa-user-check" aria-hidden="true"></i> User responsibilities</span><i class="far fa-chevron-down" aria-hidden="true"></i></summary><div class="plocal-terms-answer"><h3>What are business owners responsible for?</h3><p>Business owners are responsible for providing accurate, current, and honest information when submitting a business for review, including business name, service area, contact details, website, licenses, credentials, and portfolio examples.</p><h3>What are customers responsible for?</h3><p>Customers are responsible for reviewing business information carefully, asking questions before hiring, confirming pricing and availability directly with the provider, checking licenses when required, and using safe hiring practices.</p></div></details>
        <details><summary><span><i class="far fa-credit-card" aria-hidden="true"></i> Evaluation fees &amp; refunds</span><i class="far fa-chevron-down" aria-hidden="true"></i></summary><div class="plocal-terms-answer"><h3>How are payments for evaluations handled?</h3><p>If a business pays for an evaluation, the payment covers review work and related processing. It does not guarantee approval, verification, a badge, a specific score, a listing position, or customer leads. Any specific price, billing term, or payment condition shown during submission applies to that request.</p><h3>Are evaluation fees refundable?</h3><p>Refund eligibility depends on the status of the evaluation, the payment terms shown at the time of submission, and any applicable law. Once review work has started, evaluation fees may not always be refundable. If there is a billing issue, contact support as soon as possible.</p></div></details>
        <details><summary><span><i class="far fa-copyright" aria-hidden="true"></i> Content &amp; brand assets</span><i class="far fa-chevron-down" aria-hidden="true"></i></summary><div class="plocal-terms-answer"><h3>Can badges be copied or used outside the platform?</h3><p>No badge, seal, score graphic, verification label, logo, or trust mark may be copied, edited, displayed, or used in a misleading way. Businesses may only use approved badge assets if they have been authorized to do so.</p><h3>What about third-party websites or business links?</h3><p>Business Profiles may include links to third-party websites, social media pages, booking tools, maps, or external resources. Those websites are controlled by their own owners. Review their terms, privacy practices, prices, policies, and contact details before using them.</p></div></details>
        <details><summary><span><i class="far fa-shield-check" aria-hidden="true"></i> Trust, safety &amp; updates</span><i class="far fa-chevron-down" aria-hidden="true"></i></summary><div class="plocal-terms-answer"><h3>How should suspicious activity be reported?</h3><p>If you see a fake badge, suspicious invoice, phishing message, misleading Profile, spam, or someone misusing the PLOCAL name, report it through the appropriate contact or reporting page.</p><h3>Can these Terms change over time?</h3><p>Yes. These Terms may be updated as the platform grows, services change, legal requirements evolve, or new trust and safety features are added.</p></div></details>
    </div><div class="plocal-terms-footer-note"><p>Questions about these Terms, business evaluations, badges, Profiles, payments, or suspicious activity can be sent through the <a href="{{ url('/contact.html') }}">Contact page</a> or by emailing <a href="mailto:info@plocal.com">info@plocal.com</a>.</p></div></div></section>
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