@extends('layouts.internal')
@section('title', 'Support Cases · PLOCAL Internal')
@section('content')
<header class="page-heading"><div><p class="eyebrow">Private support operations</p><h1>Support Cases</h1><p>Durable public contact, accessibility, fraud, billing and legal/privacy requests. A Case is intake for review; it does not itself change payment, Profile, Evaluation, voting or Award state.</p></div></header>
<form method="get" class="status-filters" aria-label="Filter support cases"><label>Type <select name="type"><option value="">All types</option>@foreach($types as $type)<option value="{{ $type }}" @selected($activeType === $type)>{{ str($type)->replace('_', ' ')->title() }}</option>@endforeach</select></label><label>Status <select name="status"><option value="">All statuses</option>@foreach($statuses as $status)<option value="{{ $status }}" @selected($activeStatus === $status)>{{ str($status)->replace('_', ' ')->title() }}</option>@endforeach</select></label><button class="button secondary" type="submit">Filter</button></form>
@if($cases->isEmpty())<section class="empty-state"><h2>No cases found</h2><p>No durable cases match this filter.</p></section>@else
<div class="table-wrap"><table><caption class="sr-only">Support case queue</caption><thead><tr><th>Reference</th><th>Type</th><th>Status</th><th>From</th><th>Subject</th><th>Received</th><th><span class="sr-only">Action</span></th></tr></thead><tbody>@foreach($cases as $case)<tr><td data-label="Reference">{{ $case->public_id }}</td><td data-label="Type">{{ str($case->case_type)->replace('_', ' ')->title() }}</td><td data-label="Status">{{ str($case->status)->replace('_', ' ')->title() }}</td><td data-label="From">{{ $case->submitter_name }}<small>{{ $case->submitter_email }}</small></td><td data-label="Subject">{{ $case->subject ?: 'General request' }}</td><td data-label="Received">{{ \Carbon\Carbon::parse($case->submitted_at)->format('M j, Y · g:i A') }}</td><td><a class="row-action" href="{{ route('internal.support-cases.show', $case->public_id) }}">Open case</a></td></tr>@endforeach</tbody></table></div>{{ $cases->links() }}
@endif
@endsection